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653 148 974
Barcelona, Provença 154Provença 154
Monday to Friday, 9:00–20:00, and Saturday, 9:00–12:00 By appointment only
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Accessibility

This is a translation provided for information only. In the event of any discrepancy, the Spanish version of this text prevails, as it is the legally binding one.

Accessibility - BCN Láser

This accessibility statement applies to the website https://bcnlaser.com

COMPLIANCE STATUS

This website is partially compliant with Spanish Royal Decree 1112/2018, owing to the exceptions and the lack of compliance in the aspects set out in the following section.

NON-ACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

Non-compliance with Spanish Royal Decree 1112/2018

Videos are watched on YouTube, and their captions depend on that platform [9.1.2.2 Captions (prerecorded)].

Client reviews are reproduced exactly as they were published on Google, with their spelling and emojis, because they are third-party texts.

The booking system (agenda.bcnlaser.com) is a separate application and is not covered by this statement.

The October 2026 review checked, with a compliant result, the contrast of text and controls, the form labels and their status and error messages, focus order, keyboard use of the menu and the carousel (which can be paused) and the absence of single-key shortcuts. The Lighthouse tool scores 100 for accessibility in Spanish, Catalan and English.

Disproportionate burden

Not applicable.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 31 August 2023 and last reviewed on 8 October 2026.

The statement was prepared by means of a self-assessment carried out by the company itself.

COMMENTS AND CONTACT DETAILS

You may send communications about accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:

Reporting any possible non-compliance by this website

Reporting any other difficulty in accessing the content

Raising any other query or suggestion for improving the accessibility of the website

By email at: info.bcnlaser@gmail.com

You may submit:

A complaint about compliance with the requirements of Royal Decree 1112/2018, or

A request for accessible information concerning:

Content falling outside the scope of Royal Decree 1112/2018 as set out in Article 3(4)

Content exempt from the accessibility requirements because meeting them would impose a disproportionate burden.

A request for accessible information must set out clearly the facts, reasons and request, so that it can be established as a reasonable and legitimate request.

Complaints and claims regarding accessible information should be sent to the email address above.

ENFORCEMENT PROCEDURE

If a request for accessible information or a complaint is rejected, if you disagree with the decision taken, or if the reply does not meet the requirements of Article 12.5, you may lodge a claim. A claim may also be lodged if twenty working days pass without a reply.