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Monday to Friday, 9:00–20:00, and Saturday, 9:00–12:00 By appointment only
Answers to your questions

Frequently asked questions about laser hair removal and radiofrequency

Everything people usually ask us before their first session, about Soprano laser hair removal and VelaSmooth PRO radiofrequency.

Soprano laser hair removal

How it works, how many sessions, what happens in summer and what to do between appointments.

Does the treatment hurt?

No. Thanks to SHR (Super Hair Removal) technology, the Soprano laser applies heat gradually, which makes the treatment painless and comfortable, even on sensitive areas.

How many sessions do I need?

On average, between 8 and 10 sessions, once a month. The exact number depends on the area, the hair type and your skin; we assess it at your first consultation. After that, the occasional maintenance session is enough.

How long does a session last?

It depends on the area being treated. Sessions can last between 15 and 45 minutes, and take place once a month.

What results can I expect?

From the very first session you will notice a visible reduction in hair. The full treatment usually achieves up to 95% hair removal.

Does it work on every skin type?

Yes. Alma Laser's Soprano technology is safe for every skin phototype, including dark and tanned skin, thanks to its gradual heating system.

Can I have it in summer or with tanned skin?

Yes. Unlike other methods, our treatment can be done in summer, even on tanned skin, as long as the before and after instructions are followed.

Does it work on men?

Yes, the treatment is just as effective on men. At BCN Láser we treat areas such as the back, chest, abdomen, beard and neck, among others.

Can I shave between sessions?

Yes. Only shaving with a razor is allowed between sessions. You must not use wax, tweezers or devices that pull the hair out by the root.

Are there any contraindications?

The treatment is not recommended for pregnant women, people with active skin infections, anyone on photosensitising medication, or with conditions such as epilepsy or autoimmune disease. We always carry out an assessment first.

What aftercare is needed?

Avoid direct sun exposure for 48 hours after each session. It is also important to apply SPF 50+ sunscreen to the treated area.

Does it work on fair or grey hair?

The laser targets melanin, so it is less effective on very fair, blond or grey hair. Even so, we assess each case individually to see whether the treatment could still help.

How do I prepare for the session?

Shave with a razor 24–48 hours beforehand and avoid creams or deodorants on the day of the session.

What if I miss a session?

The treatment will still work, but it may take longer to reach the best results. Ideally you keep to the schedule for the best outcome.

Can I pay per session?

We offer both: pay per session or as a package, whichever suits you.

Which payment methods do you accept?

We accept cash, Bizum and card.

Can I combine areas?

Yes, you can combine several areas in one visit and get promotional rates.

What if I have tattoos?

We treat around the tattoo, but never directly over it, for safety.

What if I have moles or pigmentation?

Yes, but we assess each case to adjust the power and choose the safest approach.

What is the minimum age?

We recommend from age 16, with an adult's consent if under 18.

It is my first time — will you explain everything?

Of course. We explain everything at your first consultation and tailor the treatment to your case.

What if I am on medication?

Some photosensitising medicines may mean postponing the session. Always let us know of any changes.

Can I have it during my period?

Yes, you can, although some people feel more sensitive.

VelaSmooth PRO radiofrequency

A body treatment, separate from hair removal: firmness, cellulite and contouring.

Does radiofrequency hurt?

No. VelaSmooth PRO is a comfortable treatment that many describe as a deep massage with controlled heat. It needs no anaesthetic and is practically painless.

When do results show?

Results start to show from the first sessions, but they improve progressively. The most noticeable changes appear from session 4–5 onwards. It is a process, not an instant fix.

How many sessions do I need?

The recommended initial course is 6 to 10 sessions, once or twice a week. After that, maintenance sessions every 1–2 months keep the results going.

Do I need any downtime?

No. VelaSmooth PRO needs no downtime. You go straight back to your routine. We simply recommend staying well hydrated and active.

Does it work on every skin type?

Yes. Unlike the laser, VelaSmooth PRO works on every skin type (fair, tanned, dark, sensitive) with no major restrictions or contraindications.

What is the difference between laser and radiofrequency?

Laser hair removal gets rid of hair for the long term. Radiofrequency reshapes the body, improves firmness and reduces cellulite. They complement each other: you can have both for all-round results.

Any other questions?

If you did not find what you were looking for, or you have a specific question, do get in touch through our form. We are here to help.